1. Overview
This Privacy Policy explains how Impact Reach Media (“we”, “us”, or “our”) collects, uses, shares, and protects information when you visit our website, submit an application, book a strategy call, or engage our services. By using this website you agree to the practices described here.
2. Information We Collect
We may collect the following categories of information:
- Contact details — name, email address, phone number, and business name that you submit through our application or contact forms.
- Application information — website URL, current marketing situation, monthly revenue range, and budget details you provide when applying to work with us.
- Payment information — billing contact details and transaction references. Card and payment credentials are processed directly by our payment provider (Paystack) and are never stored on our servers.
- Usage and device data — pages visited, approximate location, device and browser type, and cookie identifiers (such as the Meta Pixel's _fbp and _fbc cookies) used for analytics and advertising attribution.
3. How We Use Your Information
- Review and respond to your application or inquiry.
- Schedule and conduct strategy calls.
- Deliver contracted marketing services and measure their performance.
- Process payments and maintain transaction records.
- Measure advertising effectiveness and attribute conversions using tools such as the Meta Pixel and Conversions API.
- Comply with legal, accounting, and regulatory obligations.
4. Cookies and Tracking
We use cookies and similar technologies, including the Meta Pixel, to understand how visitors use this site and to measure the effectiveness of our advertising. You can control cookies through your browser settings. Declining cookies may affect some site functionality.
5. Third-Party Services
We share limited information with service providers that help us operate the business, including:
- Meta Platforms — advertising measurement and attribution (Pixel / Conversions API).
- Paystack — secure payment processing.
- Calendly — strategy-call scheduling.
- Google (Apps Script / Sheets) — secure storage of application submissions.
Each provider processes data under its own privacy terms. We do not sell your personal information to third parties.
6. Data Retention
We retain application and contact information for as long as needed to evaluate your inquiry, deliver services, and meet legal or accounting requirements. You may request deletion of your information at any time by contacting us.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to opt out of certain advertising use. To exercise any of these rights, contact us at the email below and we will respond within a reasonable timeframe.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
This website and our services are intended for business owners and are not directed at children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after changes means you accept the updated policy.
11. Contact
If you have questions about this Privacy Policy or how your information is handled, contact us at: Sylvans@impactreachmedia.com